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Social ListeningAI ListeningConversational IntelligenceReview AnalysisAd AnalysisContent AnalysisInternal Data Analytics
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Social Listening

Monitor brand mentions and conversations across any social channel to uncover what
audiences are saying in real time - transforming scattered discussions into structured
intelligence.

Tracks sentiment, emerging trends, and conversation context to reveal
not just what is being said, but why it matters.

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Social Listening Demo

See what people are saying - on any platform,
anywhere,
in any language.

Our platform offers global coverage, detecting mentions and analyzing
sentiment in any language on any digital media channel.

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Social Listening Dashboard

What We Monitor

Social Media

In order to gain a full picture of your brand's online presence, Hapttic continuously monitors all major social media platforms, pages, groups, and public profiles. We analyze conversations, sentiment, engagement patterns, and emerging topics to reveal what people truly think and how they behave online. By doing this, you can uncover trends early, understand audience expectations, and respond based on real-time market signals

Social Media monitoring visualization

Online News

You can analyse thousands of news platforms globally to ensure that your brand is up to date. Furthermore, by accessing online news Hapttic helps you to better manage crisis and monitor global trends based on your needs.

Online News monitoring visualization

Blogs

In order to gain a thorough grasp of your competitors' strategies, strengths, weaknesses, opportunities, and advantages, Hapttic deep dives into blogs to better understand market needs. By doing this, you can benefit from competitors, customers and users experiences and improve your strategy.

Blogs monitoring visualization

Comments

For better social media analysis, Hapttic gathers data from posts and comments for better brand intelligence. By doing this, you can analyse sentiments around your brand or your competitors to improve customer experience.

Comments monitoring visualization

Products

Hapttic allows you to monitor and analyse how your products engage with users by using analytics to learn what motivates users to interact with and keep using them.

Products monitoring visualization

Forums

Hapttic allows you to monitor and analyse how your products engage with users by using analytics to learn what motivates users to interact with and keep using them.

Forums monitoring visualization

Websites

By monitoring websites, Hapttic provides insights what works well for your customers and users. Deep analysis of your users, customers and competitors can provide better understanding where you should improve as a brand and how to enhance awareness.

Websites monitoring visualization

Reviews

Hapttic provides in depth analysis of competitors', customers' and users' behaviours, exploring the trends and what is most valuable currently on the market. Monitoring reviews on different platforms grants you an opportunity to enhance your brand and create products users love.

Reviews monitoring visualization

How We Monitor

Transforming unstructured data into actionable insights through one
unified monitoring dashboard.

Campaign Dashboard
1

Fill Out Details

Add your campaign info with guided fields that keep setup fast and simple. No guesswork, just clarity.

2

Launch Campaign

Go live with a single click. Hapttic takes care of the delivery so you can focus on impact.

3

Monitor Mentions

See brand mentions in real time across web and social. Stay informed, respond quickly, and optimize easily.

Use Cases

Brand & Reputation Management

Measure share of voice and monitor how your brand is discussed across social platforms, reviews, inboxes, and AI tools - identifying perception shifts, sentiment changes, and emerging risks before they escalate.

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AI Search & Visibility Monitoring

Understand how AI tools describe, recommend, or exclude your brand - and how your competitors appear in AI-generated answers.

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AI ListeningContent Analysis
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Customer Feedback Analysis

Analyze inboxes, messages, and reviews to uncover customer needs, complaints, expectations, and decision drivers - turning conversations into structured insights.

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Conversational IntelligenceReview AnalysisInternal Data Analytics
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Content Strategy Optimization

Identify which topics, narratives, and formats resonate across social, reviews, and owned channels - and adjust content strategy based on real audience signals.

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Campaign Performance Tracking

Track how campaigns, launches, or announcements are received in real time - measuring sentiment, engagement, and conversation quality beyond vanity metrics.

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Crisis Management

Detect unusual spikes, negative sentiment, or risky narratives early - enabling teams to respond quickly and confidently.

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Market Research

Understand unmet needs, pain points, feature requests, and competitive gaps by analyzing public conversations, reviews, and internal feedback at scale.

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Competitor Analysis

Track competitors' visibility, sentiment, positioning, and AI presence - revealing market dynamics and strategic opportunities.

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Strategic Decision Support

Unify external digital signals and internal data into one intelligence layer - supporting leadership with evidence-based insights, not fragmented reports.

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Partners

Trusted by leading brands worldwide to transform marketing analytics into decisions

BTU
Tetri Kvadrati
M2
Toyota
USAID
ADI
Terminal
UN Women
Batumi Island
Redco
Big Sams
Gipa
BTU
Tetri Kvadrati
M2
Toyota
USAID
ADI
Terminal
UN Women
Batumi Island
Redco
Big Sams
Gipa
See All

Why Hapttic

Without Hapttic

  • Mentions spreading on social or news before you can respond
  • Disconnected tools slowing down your workflow
  • Valuable audience feedback buried in noise

With Hapttic

  • Catch brand mentions instantly across platforms
  • Launch and manage campaigns from one dashboard
  • Turn real-time insights into faster, smarter decisions

Your audience is talking,
We help you understand

Find where you are mentioned - across any online channel, in any
language. Hapttic helps you track mentions, measure sentiment,
and take action in real time

Try For Free
Hapttic Demo

Hapttic's Evolution

World Map
United States
Brazil
United Kingdom
Serbia
Georgia
China
Australia
2
Years of Experience
10 000
Hapttic Users
7
Countries Served
1
Offices
Hapttic

AI Marketing Intelligence SaaS -
a unified system for all your marketing data

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Platform Walkthrough

Suite

  • Social Listening
  • AI Listening
  • Conversational Intelligence
  • Review Analysis
  • Ad Analysis
  • Content Analysis
  • Internal Data Analytics

Use Cases

  • Market Research
  • Sentiment Analysis
  • Competitor Analysis
  • Brand Health Management

Company

  • Pricing
  • Partners
  • About Us
  • Contact Us

Legal

  • Privacy Policy
  • Terms & Conditions
  • Help Center

Contact

  • hello@hapttic.com
  • +995 599 888 955
  • HQ: 131 Continental Drive
    Suite 305 Newark DE 19713

    R&D: AghmashenebeliAve.61
    Tbilisi, Georgia, 0102

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